Blue Door credit card processing error resolved


Although some DePauw students did not enter Blue Door Café on March 4, their credit cards were still charged.
A statement posted to the Blue Door Facebook page explained the problem and apologized to customers. 
"Our credit card sales weren't getting [processed] since sometime in October," read the Blue Door Facebook page. "When the glitch was found and corrected, ALL of the credit cards that had been used since that time all processed at once. We realize this is an inconvenience for all affected, and we are sorry that it happened, but unfortunately it was out of our hands."
According to Blue Door owner Sue Furr, the late processing of charges was due to the business changing banks and closing temporarily. The café was closed for 12 weeks and recently re-opened during the last week of February. 
"We had to put [some credit card charges] through again, they were in la la land when we switched banks," Furr said. "No one was charged twice."
Furr emphasized that the Blue Door system's delayed processing has since been resolved.
"[The problem] is mostly wrapped up," Furr said. "Anyone now going through is fine."